How do I turn on two-factor authentication?
Four steps, about two minutes.
- Go to Settings → Security.
- Click to start two-factor setup. A QR code appears.
- Scan it with any authenticator app - 1Password, Authy, Google Authenticator, your password manager. It’s standard TOTP; nothing proprietary.
- Type the six-digit code to confirm.
Save the ten recovery codes. They’re shown once. Each is single-use, and they’re the only way back in if you lose the phone. Put them in your password manager, not in an email to yourself.
The codes are valid for a window of about 90 seconds either side of the current one, so a phone whose clock has drifted slightly still works.
Two things beyond the basics:
An owner can require 2FA for the whole team. Under Settings → Team, turn on the team-wide policy and everyone has to set it up. If you’re handling anyone else’s analytics, this is worth doing.
Your 2FA secret is encrypted at rest, with a key that’s generated on first run if you don’t supply one - so “encrypted at rest” is true by default rather than a configuration you might have missed.
Some other security bits on the same screens, while you’re there:
- Session list with per-session revoke. See every signed-in device and kill the ones you don’t recognize.
- New-login email. You get told when a new sign-in happens.
- Password-changed email, the same way.
Lost the phone and the recovery codes? Email us from the account’s own address. It’s a manual process on purpose - an automatic bypass would make the whole thing decorative.
Deleting the account instead? That’s here.
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